The Civil Aviation Authority takes legal action against Ryanair
The Civil Aviation Authority takes legal action against Ryanair over its refusal to compensate thousands of customers, which flights were cancelled or delayed because of strikes by pilots and cabin crew.
Under EU rules, passengers flying from an EU airport or to an EU airport on an EU-based airline, can claim compensation if a flight is delayed for more than three hours or cancelled - and it's the airline's fault.
Ryanair was hit by stikes in the summer, as walkouts by pilots and cabin crew over pay and conditions forced it to cancel flights, including to major holiday destinations such as Spain, Italy and Portugal.
The CAA says the strikes were not "extraordinary circumstances", which means the airline has to pay out to affected passengers.
Ryanair isn't the only provider to be scrimping on payouts - other airlines are also cheating passengers out of millions in delay compensation while paying out to others who were on the same plane.
You have not received compensation for your flight? Register your claim at www.skylegal.eu and let professionals obtain compensation for you.
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